Refund Policy
We refund or refill any order that fails to deliver per the terms below. This is sample copy and not legal advice.
1. Eligible orders
Orders that under-deliver against the quantity confirmed at checkout, fail to start within the published window, or are canceled by our routing engine are eligible for an automatic refill or refund.
2. Refill window
Most services include an automatic refill guarantee for 30 days after order completion. The window varies by service tier (Premium tiers extend longer) and is shown on the order detail page before you confirm.
3. Refunds to wallet
If a refill is not possible (for example, the target link became unavailable), the unfulfilled portion is refunded to your wallet balance, usually within minutes, always within 24 hours.
4. Not eligible
Orders against private, deleted or platform-removed links are not eligible for refund. Completed orders are not refundable once fulfillment is confirmed.
5. Disputes
If you believe an order was incorrectly resolved, open a ticket from the dashboard with the order ID. We review every dispute, usually within one business day.
6. Wallet top-ups
Top-ups are credited as a wallet balance and used to place orders. Unused wallet balance can be withdrawn back to the original payment method on request, subject to anti-fraud review.